Our Frequently Asked Questions are divided by subject area.

Newsletter service: Frequently asked questions (separate page)

Web site service: Frequently asked questions (separate page)

Free Tools
How do I sign up for your newsletter?
How do I get the Therapist's Guide to Getting Online?
 
Networking
I just ordered your eBook on networking. When will I receive it?
 
Ordering
Why do I have to go through Google Checkout to place an order?
I just ordered a service you offer. When will I be able to use it?
 

How do I sign up for your newsletter?

Just visit our Newsletter Signup page and enter your email address. It's that easy! And you can rest assured we never distribute our mailing list to any third party.

How do I get the Therapist's Guide to Getting Online?

When you sign up for our Newsletter, we will automatically email you with a link to confirm your subscription. (This also verifies your email address.) Once you verify your subscription, you'll receive a second email with instructions for downloading the Therapist's Guide.

I just ordered your eBook on networking. When will I receive it?

Most orders are fulfilled by the end of the next business day. You will receive the eBook as an attachment to an email from us.

Why do I have to go through Google Checkout to place an order?

We believe very strongly in protecting the security of your financial information, including credit card information. Google Checkout is a fast, secure, and free service that protects your information while allowing for smooth order processing. If you prefer not to use Google Checkout, please contact us for instructions on placing an order by mail and paying by check.

I just ordered a service you offer. When will I be able to use it?

Most orders are processed by the end of the next business day.